TrueType Beta and Product Support
For beta availability, onboarding instructions, technical issues, or feedback, contact support@signalcontinuumlabs.com.
When reporting a technical issue, include the device type, app version if available, what you expected, and what happened. Share only the details needed to understand the issue. Never send passwords or other people’s private conversations in an initial email.
Privacy and Data Deletion Requests
For requests concerning information you sent to Signal Continuum Labs, email privacy@signalcontinuumlabs.com with the subject “Data Deletion Request.” Identify whether your request concerns company correspondence or a TrueType account and provide the email address associated with it.
We may need to verify your identity and clarify the scope before processing the request. Do not send a password or identity document in your initial email. Some information may need to be retained for security, moderation, legal obligations, or other applicable requirements; a request does not automatically erase every record or backup.
For TrueType requests, include the email associated with your account and describe the information or account you want deleted. We will explain any additional steps needed for your request.
Urgent Safety Concerns
If you are in immediate danger, contact local emergency services. Company support email is not an emergency service.
Business and Legal Contacts
Business: sean@signalcontinuumlabs.com. Legal inquiries: legal@signalcontinuumlabs.com.